Frequently Asked Questions about Compliance

Where can I find documents showing the compliance of your products in the webshop?

Simply go to the website, search for the product, and below the images, you will find a section labelled "Download Certificates”.
Where can I find documents showing the compliance of your products in the webshop?

Simply go to the website, search for the product, and below the images, you will find a section labelled "Download Certificates”.
Where can I find documents showing the compliance of your products in the webshop?

Simply go to the website, search for the product, and below the images, you will find a section labelled "Download Certificates”.



How long is a test report valid? Do test reports have a set validity period?

Test reports remain valid as long as no changes are made to the product, production methods, or applicable legislation. Should any changes occur, retesting of the updated product is required. Our policy is to renew testing at regular intervals of 1 to 2 years, regardless of any changes.
How long is a test report valid? Do test reports have a set validity period?

Test reports remain valid as long as no changes are made to the product, production methods, or applicable legislation. Should any changes occur, retesting of the updated product is required. Our policy is to renew testing at regular intervals of 1 to 2 years, regardless of any changes.
How long is a test report valid? Do test reports have a set validity period?

Test reports remain valid as long as no changes are made to the product, production methods, or applicable legislation. Should any changes occur, retesting of the updated product is required. Our policy is to renew testing at regular intervals of 1 to 2 years, regardless of any changes.



Can I share the documents I find in the webshop with my clients?

Absolutely. The documents available in our webshop—such as the Declaration of Conformity, Statement of Compliance, and test reports—are provided to help you demonstrate our products' compliance to your clients or other relevant stakeholders. You are encouraged to use and share these documents as needed to promote transparency and compliance throughout your supply chain.
Can I share the documents I find in the webshop with my clients?

Absolutely. The documents available in our webshop—such as the Declaration of Conformity, Statement of Compliance, and test reports—are provided to help you demonstrate our products' compliance to your clients or other relevant stakeholders. You are encouraged to use and share these documents as needed to promote transparency and compliance throughout your supply chain.
Can I share the documents I find in the webshop with my clients?

Absolutely. The documents available in our webshop—such as the Declaration of Conformity, Statement of Compliance, and test reports—are provided to help you demonstrate our products' compliance to your clients or other relevant stakeholders. You are encouraged to use and share these documents as needed to promote transparency and compliance throughout your supply chain.
What is the difference between a Declaration of Conformity (DoC) and a Statement of Compliance (SoC)?

The Declaration of Conformity is an official document certifying that a product meets all relevant standards under product safety legislation, often following a specific format for a particular type of product. In contrast, the Statement of Compliance is tailored for other regulations, such as REACH and SVHC, which may not have an official form.
What is the difference between a Declaration of Conformity (DoC) and a Statement of Compliance (SoC)?

The Declaration of Conformity is an official document certifying that a product meets all relevant standards under product safety legislation, often following a specific format for a particular type of product. In contrast, the Statement of Compliance is tailored for other regulations, such as REACH and SVHC, which may not have an official form.
What is the difference between a Declaration of Conformity (DoC) and a Statement of Compliance (SoC)?

The Declaration of Conformity is an official document certifying that a product meets all relevant standards under product safety legislation, often following a specific format for a particular type of product. In contrast, the Statement of Compliance is tailored for other regulations, such as REACH and SVHC, which may not have an official form.
How does a DoC differ from a test report?

A DoC is a formal statement or document issued by a product's manufacturer or importer, affirming that the product meets all relevant legal requirements and standards set by regulatory authorities. This declaration is based on testing carried out on the product. A test report, on the other hand, serves as evidence that we have conducted analyses on the product.
How does a DoC differ from a test report?

A DoC is a formal statement or document issued by a product's manufacturer or importer, affirming that the product meets all relevant legal requirements and standards set by regulatory authorities. This declaration is based on testing carried out on the product. A test report, on the other hand, serves as evidence that we have conducted analyses on the product.
How does a DoC differ from a test report?

A DoC is a formal statement or document issued by a product's manufacturer or importer, affirming that the product meets all relevant legal requirements and standards set by regulatory authorities. This declaration is based on testing carried out on the product. A test report, on the other hand, serves as evidence that we have conducted analyses on the product.
Is national law superior to European law?

Within the European Union, various types of laws apply. At the highest level are Regulations, which are legal acts that apply automatically and uniformly across all EU countries, binding them in their entirety. The EU can also issue Directives, which require EU countries to achieve a particular result while allowing them flexibility in how to achieve it. EU countries must incorporate (transpose) the Directive into national law to meet the objectives set by the Directive. In cases where no specific Regulation or Directive exists, national rules may apply to a product.
Is national law superior to European law?

Within the European Union, various types of laws apply. At the highest level are Regulations, which are legal acts that apply automatically and uniformly across all EU countries, binding them in their entirety. The EU can also issue Directives, which require EU countries to achieve a particular result while allowing them flexibility in how to achieve it. EU countries must incorporate (transpose) the Directive into national law to meet the objectives set by the Directive. In cases where no specific Regulation or Directive exists, national rules may apply to a product.
Is national law superior to European law?

Within the European Union, various types of laws apply. At the highest level are Regulations, which are legal acts that apply automatically and uniformly across all EU countries, binding them in their entirety. The EU can also issue Directives, which require EU countries to achieve a particular result while allowing them flexibility in how to achieve it. EU countries must incorporate (transpose) the Directive into national law to meet the objectives set by the Directive. In cases where no specific Regulation or Directive exists, national rules may apply to a product.
Do all your products comply with the required laws and regulations?

Our products undergo rigorous assessment to ensure compliance with EU safety, health, and environmental requirements. We conduct tests, which are available on our website, to verify that all products conform to European regulations.
Do all your products comply with the required laws and regulations?

Our products undergo rigorous assessment to ensure compliance with EU safety, health, and environmental requirements. We conduct tests, which are available on our website, to verify that all products conform to European regulations.
Do all your products comply with the required laws and regulations?

Our products undergo rigorous assessment to ensure compliance with EU safety, health, and environmental requirements. We conduct tests, which are available on our website, to verify that all products conform to European regulations.
Which products are required to have CE and UKCA markings?

CE marking is mandatory for products marketed within the European Economic Area (EEA) that meet specific legal requirements related to safety, health, and environmental protection. Similarly, UKCA marking is required for products placed on the UK market following Brexit to indicate compliance with applicable UK regulations. Products such as toys, electrical and electronic equipment, measuring instruments, and personal protective equipment require these markings.
Which products are required to have CE and UKCA markings?

CE marking is mandatory for products marketed within the European Economic Area (EEA) that meet specific legal requirements related to safety, health, and environmental protection. Similarly, UKCA marking is required for products placed on the UK market following Brexit to indicate compliance with applicable UK regulations. Products such as toys, electrical and electronic equipment, measuring instruments, and personal protective equipment require these markings.
Which products are required to have CE and UKCA markings?

CE marking is mandatory for products marketed within the European Economic Area (EEA) that meet specific legal requirements related to safety, health, and environmental protection. Similarly, UKCA marking is required for products placed on the UK market following Brexit to indicate compliance with applicable UK regulations. Products such as toys, electrical and electronic equipment, measuring instruments, and personal protective equipment require these markings.
Why is supplier information not shared publicly? 

We are committed to protecting our business interests and maintaining the confidentiality of our supplier relationships. While we uphold transparency, we limit sharing supplier information to necessary instances, such as inspections or customs requirements. This approach helps us preserve the integrity of our partnerships and safeguard sensitive business information.
Why is supplier information not shared publicly? 

We are committed to protecting our business interests and maintaining the confidentiality of our supplier relationships. While we uphold transparency, we limit sharing supplier information to necessary instances, such as inspections or customs requirements. This approach helps us preserve the integrity of our partnerships and safeguard sensitive business information.
Why is supplier information not shared publicly? 

We are committed to protecting our business interests and maintaining the confidentiality of our supplier relationships. While we uphold transparency, we limit sharing supplier information to necessary instances, such as inspections or customs requirements. This approach helps us preserve the integrity of our partnerships and safeguard sensitive business information.

Who can I contact if I have a question or a problem with a product?

If you have any questions about one of our products, such as its materials, technical specifications, certifications or compliance with applicable regulations, or if you experience an issue with a product, please contact us at [email protected].

To help us respond promptly, please include:

  • Your order number, where applicable
  • Product reference and description
  • Your question or a description of the issue, as clearly as possible
  • Any relevant documents or photographs, where useful

Who can I contact if I have a question or a problem with a product?

If you have any questions about one of our products, such as its materials, technical specifications, certifications or compliance with applicable regulations, or if you experience an issue with a product, please contact us at [email protected].

To help us respond promptly, please include:

  • Your order number, where applicable
  • Product reference and description
  • Your question or a description of the issue, as clearly as possible
  • Any relevant documents or photographs, where useful

Who can I contact if I have a question or a problem with a product?

If you have any questions about one of our products, such as its materials, technical specifications, certifications or compliance with applicable regulations, or if you experience an issue with a product, please contact us at [email protected].

To help us respond promptly, please include:

  • Your order number, where applicable
  • Product reference and description
  • Your question or a description of the issue, as clearly as possible
  • Any relevant documents or photographs, where useful